Product selection

Etnoteam's experience from utilizing third-party software packages in our own projects is also available for our customers. We offer our expertise in the definition, identification and evaluation of commercial and Open Source, third-party software packages.

Our approach, user centered design with phased product selection which meets customer's requirements in terms of quality, cost, and functionality, results future proof solutions.

We have experience, for example, from the following areas:

• Customer relationship management tools
• Self care
• Work flow management
• Document management
• Web services
• Multi-channel content management and delivery
• Intranet and extranet solutions
• Mobile solutions and applications
• Digital-TV solutions and applications

Typical product selection process includes the following:

Phase 1

• Requirements and analysis
• Solution evaluation and selection
• Procurement

Phase 2

• Pilot and implementation plan
• Acceptance and validation
• Deployment