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Evaluation

Validate that the user experience of your product meets your goals and user expectations.

Find out if your product meets the needs and expectations of end-users
Compare your product's usability and user experience to your targets
Investigate how your product compares with those of your competitors
Obtain concrete improvement proposals and ideas to enhance your product's user experience.

Our evaluation service results include:

Improvement proposals and ideas for the user interface, which describe in concrete terms how your product's user experience could be improved
Results for competitor comparison in an explicit chart where different areas are compared next to each other
Direct user feedback on your products and product ideas
Illustrated analysis of your product's usability problems clearly prioritised.

Methods we use:

Usability testing in our own laboratories or in the field
User observation in the actual context of use
Expert evaluation and walkthrough of user interfaces
Competitor comparisons or benchmark studies
Product concept evaluations and focus groups
Evaluations of the product's long term usage.

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