Our first class laboratories and supplementary services are available for all our customers.
Two laboratories in Helsinki
The Etnoteam office has two well-equipped usability test laboratories with observation rooms in the centre of Helsinki close to excellent public transport connections. The laboratories can be easily adapted for various kinds of tests, and customers are welcome to observe ongoing tests in a separate observation room.
Our set-up enables us to perform a number of tasks including software or portable device testing or even larger assignments, for example product testing, ergonomics tests and focus group interviews.
User database for efficient recruiting
Etnoteam uses its in-house database of potential users to recruit participants for usability tests in Finland. Our register has thousands of volunteers from different backgrounds and we are able to recruit people who fit the criteria of each customer and project. We take care of the entire recruiting process ourselves and do not use outside agencies in Finland. Each test participant will be personally interviewed by Etnoteam. These measures guarantee the quality of recruiting.
Morae software for user research
We use Morae software in our testing. It is especially designed for usability test observation and analysis. Our system enables picture-in-picture functionality and thus avoids the need for simultaneous video recording interpretation. The recording equipment used in our laboratory can also be used in field research.
Extranet to allow easy and secure transfer of even the largest files
Etnoteam provides a secure file server for use in their projects. The server makes the transfer of even large files – such as prototypes and various recordings – easy and effortless regardless of location.